By booking accommodation or packages at Amamoor Lodge you are acknowledging that you have read, understood and agree to these terms and conditions.
Where legislation changes (such as border closures) prohibit your travel, we will waive cancellation fees up to 24 hours before check in.
For packages including tickets for attractions and events not controlled by Amamoor Lodge the third party cancellation policy will be applied to the relevant portion of a package price.
Whilst we understand unexpected things can happen, to avoid unforeseen circumstances, we recommend travel insurance. Cancellation must be in writing, with a reply from us to confirm receipt of cancellation.
Where possible we will rearrange bookings (sur-charges may apply for different room rates).
- Cancellations received more than 30 days prior to arrival date will be entitled to a refund less cancellation fee of $25 per room / workshop booking.
- Cancellations between 30 days and 7 days prior to arrival date will incur a cancellation fee of $50 per room or 25% of .the package cost if this is higher.
- Cancellations within 7 days but before 2pm on day preceding first nights stay will incur a 50% cancellation fee.
- Cancellations after 2pm on day preceding first nights stay will be charged the greater of one nights stay at full rate or 50% of the total agreed accommodation or package price.
Should cancellation be due to bad weather, the above policy stands, natural weather occurrences are sadly beyond our control. We highly recommend travel insurance.
For date changes or cancellations by Amamoor Lodge, amounts paid can be transferred to another date or a full refund can be made.